Commercial Feature
How Technology Is Changing The Way We Experience Live Events

The experience of attending live events in almost every corner of the sporting industry has transcended what it once used to offer. This includes everything from how fans enter venues to how they interact with content in real-time. Ultimately, technology has transformed the entire landscape.
In various aspects, the shift has streamlined convenience, enhanced safety, and made performances and sporting fixtures more immersive for those attending or watching remotely.
These changes are being driven by digital tools that enable quicker access, deeper engagement, and new ways to connect with the atmosphere, even from afar. The rise of mobile platforms, data-driven systems and real-time features has altered expectations and raised the bar for what a modern event should feel like.
Seamless Entry & Smart Access
Paper tickets have largely disappeared from major events. Instead, entry is now driven by mobile technology. Fans receive digital tickets on their phones and scan them at the gate. Some of these are in the form of QR codes, and others utilise NFC technology, which enables services like Apple Pay and Google Pay. While the nostalgia that comes with physical copies is phasing out completely, this speeds up access, reduces fraud and removes the need for printing.
In some locations, facial recognition is also being tested to verify identity at entry points. This could make queues shorter and tighten security without slowing things down. Other venues use smart wristbands, which can also be linked to payment details. These allow guests to make contactless purchases inside the venue, without needing to carry cash or cards.
By removing congestion at entrances and improving the way transactions work inside grounds, organisers are creating a more streamlined experience from the moment fans arrive.
Connected Screens & Augmented Reality
Giant screens inside arenas and stadiums are now more than just replay boards. They offer real-time statistics, player tracking, heat maps and match insights. These visual tools keep fans engaged during breaks in play and help them follow the action in greater detail.
Some events have introduced augmented reality (AR) elements to enhance the audience experience. AR overlays digital graphics on top of the real world using smartphones or AR glasses. For example, fans might hold up their phone to see player bios, in-race data or even branded entertainment content that appears to float above the field.
AR is also being used at music events, where visual effects sync with stage lighting to provide a richer atmosphere. These features blend digital and physical environments, giving spectators more to explore.
The Second Screen Experience
Ultimately, mobile phones have become a natural extension of the live event experience. Most people don’t just watch – they also scroll, chat, post and research while doing so.
As previously mentioned, organisers are now designing experiences with this in mind. However, at football matches and motorsport events, for example, many fans follow secondary streams of information. This includes live statistics, team updates and social media commentary via alternative applications which the sporting team or the respective ground hasn’t created. Some also take part in fantasy leagues, competitions, or in-play golf betting, for example, which has become more sparse due to real-time data feeds.
The rise of second screens has shifted the role of fans from passive viewers to active participants.
Streaming and Global Access
You no longer need to be in the venue to enjoy the atmosphere. High-quality live streams now reach viewers all over the world. Many sporting bodies and entertainment companies offer direct-to-consumer platforms, delivering content through apps or smart TVs.
Some streams offer multiple camera angles, live chats or behind-the-scenes access. In some cases, viewers can pause, replay or change the viewing angle themselves. This level of interactivity was once reserved for gaming, but it’s now a growing part of digital broadcasting.
Smaller events have also benefited. Independent festivals and lower-league matches are now broadcast online, finding new audiences and gaining support beyond their local areas.
Wearables for Fans and Athletes
Technology used by athletes is also starting to reach the fans. In sports like marathon running or cycling, participants often wear devices that track their position, pace and heart rate. Supporters can follow along in real-time using apps that show where their friends or family members are on the course.
In venues, fans are now being offered smart wristbands that do more than just light up with the music. Some are programmed to respond to crowd activity, turning the whole stadium into an interactive light show. Others can be used for contactless purchases, locker access or even personalised updates during the event.
These tools add a layer of convenience and allow fans to stay connected to the event without constantly using their phones.
AI Behind the Scenes
Artificial intelligence (AI) plays a growing role in how events are run. It helps organisers forecast crowd behaviour, manage queues, adjust staffing levels and respond to changes in real-time. Smart surveillance systems powered by AI can detect unusual movements or crowd surges and alert staff immediately. These tools improve event management without interfering with the guest experience.
AI is also used to personalise content. For example, an app might recommend which merchandise to buy or which food stall has the shortest queue. Some sports broadcasters use AI to suggest the best camera angles or predict plays before they happen.
Improved Sound and Vision
Advances in sound engineering and visual displays have raised expectations at every level of live entertainment. Even seats far from the stage or pitch now enjoy crisp sound and sharp visuals.
Venues use directional speakers and high-definition video screens to ensure that no part of the crowd is left behind. This helps create a shared experience that feels consistent, regardless of where someone is placed.
Some events have also introduced virtual reality (VR) headsets that let people enjoy immersive views from anywhere in the world.
Greener Events Through Digital Tools
Sustainability has become a key part of event planning. Technology is helping reduce waste through digital ticketing, automated lighting and more efficient energy controls.
Apps now guide fans to the nearest recycling points, suggest eco-friendly travel routes and track personal carbon footprints. Some festivals use data dashboards to monitor waste levels and water use in real-time, prompting staff to respond quickly to problems.
Smarter systems help organisers reduce emissions while still offering a full, engaging experience.
What Lies Ahead
As technology continues to evolve, live events will no doubt continue to become more flexible, personal and responsive. Future changes may include real-time language translation for international crowds, more detailed biometric access systems or deeper integration between home viewing and in-person events.
Tools like 5G need to become stronger in certain areas, and spatial audio will support richer digital content, while AI and real-time analytics will power more adaptive venues. These innovations will continue to blur the lines between the physical and the digital.
Despite all the changes, the core of live events remains the same. People still gather to share something together. Technology simply enhances that connection, making it easier, safer and more memorable for everyone involved.
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